SERVICE · 01

Operational product builds

We take an important process in your company and build the software that actually runs it.

AI goes into the process itself, not on top of what you already have. We redraw the flow: who receives the request, who checks it, who decides, who gets notified. Then we put it in production, connected to your systems.

WHAT CHANGES

TODAY

A credit request arrives by email. Someone copies it into a spreadsheet, someone else checks it by hand against the rules, the customer waits and nobody knows exactly where it is.

AFTER

The system receives the request, runs the checks, prepares the decision and notifies the right people. People step in where judgement is needed, and every step is on record.

THE SYSTEM, TAKING SHAPE

Anonymised example of an architecture we build, in a fintech-ops scenario. Each layer comes online once the one before it is ready.

architecture · fintech-ops

Anonymised example

THE PROCESS

Assess every credit request, check it against the compliance rules, notify the customer and the team.

INTERFACES

  • Web Appfor customers
  • Internal dashboardfor the team

AGENTS

  • Risk Agentassesses the risk
  • Compliance Agentchecks the rules
  • Notification Agentnotifies people

DATA & SERVICES

  • PostgreSQLhistory and decisions
  • Event Buscarries the events
  • Risk Engine APIexisting risk model
RUNNINGexample environment, not a client system
process defined0/5

FROM PROCESS TO PRODUCTION

The typical path. Total duration depends on scope; we fix it in writing after discovery.

  1. 01~1 week

    Definition

    We map the process as it is today, where time gets lost, and what a person must still decide.

    in the diagram: the process

  2. 02~1 week

    Architecture

    We design the system: interfaces, agents, data, and the points where a human approves.

    in the diagram: interfaces

  3. 032–6 weeks

    Build

    Short sprints. At the end of each one you see the system working, not a status report.

    in the diagram: agents

  4. 041–2 weeks

    Integration

    We connect your systems and test edge cases, security and performance.

    in the diagram: connections

  5. 05~1 week

    Go-live & handoff

    Production release, team training, documentation and runbooks.

    in the diagram: running

WHAT YOU GET

  1. 01

    A system that does the work

    Custom software in production, connected to your tools and your data.

  2. 02

    Code and documentation

    When code delivery is part of the project, the repository and technical documentation are included in the agreed handoff.

  3. 03

    Agents you can inspect

    Each agent has one clear job, a log of what it did, and points where a person approves.

  4. 04

    A team that knows how to run it

    Training, runbooks for the unusual cases, and post-launch support on agreed terms.

WHO IT'S FOR

You have a process that matters to the business, moves between several people and tools, and today runs on copy-paste and manual checks. You know what the problem is and you want a working system, not a report.

WHO IT'S NOT FOR

You want to know whether an AI feature you already have should be rebuilt (→ Audit & rewrite). You want an assistant that thinks through decisions with you rather than a system that executes (→ Founder co-pilot).

  • Indicative duration: 4–12 weeks
  • Scope and cost in writing before we start

Timelines and terms are indicative. We put them in writing after the first conversation, based on scope.

NEXT STEP

Tell us which process to rebuild →

A few lines on what happens today is enough. We reply with a first read and the right questions.

Already running agents, and the problem is making them work together reliably? → Agent infrastructure